Something failed
Cracked, stuck, or letting water in?
Start with the affected glass, seal, roller, lock or frame. Describe the symptom before choosing a replacement.
Explore repair services →Burbank · Doors & Windows
Look through options for glass, screens, seals and moving hardware. Use the service guides to decide what to ask before agreeing to a repair or replacement.
Explore the openings
Something failed
Start with the affected glass, seal, roller, lock or frame. Describe the symptom before choosing a replacement.
Explore repair services →Something is changing
Compare operating style, frame condition, glass, ventilation and the construction around the opening.
Explore replacement services →Choose your starting point
Repair and replacement need different questions. Explore the work, parts and access involved.
A closer look
Frames, drainage, seals and surrounding trim help explain what an opening needs.


Start locally
Find the service for your opening and confirm address coverage when you call.
The US Census Bureau’s 2020 place-code file for California lists Burbank in Santa Clara County as a census-designated place rather than an incorporated place. A census-designated place is a named settlement, not a city with its own charter, so the building department that serves an address here is not something to assume from the area name. Establish which authority issues the permit for your address before scheduling work, and ask the provider to confirm it in writing. This record identifies a place type; it does not name the permitting authority for any individual property or decide which permits a project needs.
Source for planning your work ↗The US Consumer Product Safety Commission’s window-fall guidance says never to depend on screens to keep children from falling out of windows, and suggests window guards, or window stops so that a window opens no more than 4 inches. It matters when you change how a window opens or replace hardware or screens. Raise it with the provider if young children use the room, and ask how any guard or stop interacts with escape and rescue openings. This is national safety guidance, not a compliance finding for your property.
Source for local context ↗Area-wide context is not a finding about your own property.
Before you decide
A sticking panel can involve rollers, track damage, alignment or worn seals. Ask which condition was observed and whether compatible parts are available. A sound frame may remain in place for a targeted repair; deterioration at the sill or frame can change that scope. Compare the actual findings before choosing a complete replacement.
Moisture between the panes is different from condensation on a room-facing surface. A proposal may replace the sealed glass unit while retaining a suitable sash and frame. Ask which component has failed, how the replacement glass is specified and whether the existing frame can support the work.
An insert retains a suitable existing frame and places a replacement unit within it. Full-frame work removes more of the assembly and exposes the opening for assessment. Compare retained materials, flashing work, trim restoration and the resulting clear opening rather than treating both proposals as the same job.
Compare the ratings for the complete product and its suitability for the local climate and project. U-factor and solar heat gain coefficient describe different aspects of performance. Ask which specified unit the label describes; a generic brochure does not establish the rating of the product being supplied.
Describe the opening, how it moves and what changed. Note whether a concern is with glass, the moving panel, hardware or the surrounding wall. If available, gather product labels, earlier invoices and photographs taken without dismantling the assembly. Explain access restrictions and keep people away from broken glass.
Ask which units and components are included, what remains in place, how access and removal are handled, and who restores affected finishes. Confirm product specifications, disposal, weatherproofing and completion checks. Any concealed damage discovered during the work needs an explained change to the agreed scope.
Tell us what needs work and we will call you back.
Describe what moves, what leaks and what you want to change.